FAQ's, Disclosures and Scheduling

                                                                                    FAQ's

What is life coaching? 

Life coaching is a collaborative process intended to support personal growth, self-awareness, and goal development. Coaching may involve discussion surrounding habits, relationships, stress, communication, motivation, and personal direction. Coaching services are educational and supportive in nature and are not under any circumstance a substitute for licensed mental health care, medical care, legal advice, or financial advice. 

Is coaching the same as therapy? 

No.

Coaching is not therapy, counseling, psychotherapy, psychiatric care, case management, or medical treatment. Wilde Spire Integrative Coaching Solutions is not acting as a licensed mental health professional and does not diagnose, treat, or cure mental health conditions or disorders. Clients seeking treatment for mental illness, trauma, addiction, severe emotional distress, or other clinical concerns should seek care from an appropriately licensed professional.

Can coaching benefit mental health?

Many people find that self-awareness, structure, and personal insight improve overall well-being. However, coaching should not be interpreted as mental health treatment or healthcare services, or as a replacement for such services. If concerns arise during coaching that appear outside the scope of coaching practice, Wilde Spire Integrative Coaching Solutions reserves the right to recommend referral to a licensed therapist, physician, or other qualified professional. 

Will you tell me what to do? 

No. 

Coaching is intended to support reflection, clarity, accountability, and self-driven decision-making. Clients remain fully responsible for their own choices, actions, behaviors, relationships, and outcomes. Wilde Spire Integrative Coaching Solutions does not make decisions on behalf of clients, direct medical treatment, provide legal instruction, or guarantee specific results. 

Is everything confidential?

Information shared during coaching sessions will be treated respectfully and privately to the fullest extent reasonably possible. However, coaching relationships do not carry the same legal confidentiality protections as licensed therapy relationships. Confidentiality may be limited in situations involving:

● Threats of harm to self or others 

● Suspected abuse or neglect of a child, elder, or vulnerable individual 

● Court orders, subpoenas, or other legal requirements 

● Situations where disclosure is necessary to protect safety or comply with applicable law 

Additionally, administrative records may also be maintained for scheduling, documentation, and business purposes. 

What if I am in crisis? 

Coaching is not appropriate for crisis intervention or emergency mental health support. If you are experiencing suicidal thoughts, thoughts of harming yourself or others, severe psychological distress, or another emergency, contact 911, a licensed mental health provider, or an emergency/crisis service immediately. 

Are results guaranteed? 

No. 

Coaching outcomes vary based on many factors, including personal effort, readiness for change, consistency, outside circumstances, and individual participation. No guarantee, warranties, or promises of specific outcomes are made by Wilde Spire Integrative Coaching Solutions.

Can services be refused or discontinued? 

Yes. 

Wilde Spire Integrative Coaching Solutions reserves the right to pause, refuse, or discontinue coaching services at any time, for any lawful reason, with or without notice. Any prepaid fees for unused services will be handled in accordance with the applicable service agreement.

Disclosures

Coaching Scope Disclosure

Life coaching services provided through Wilde Spire Integrative Coaching Solutions are intended for personal development, self-awareness, goal clarification, behavioral insight, and general life support. Coaching is educational and supportive in nature and should not be interpreted as healthcare, psychotherapy, counseling, psychiatric treatment, case management, or any other licensed clinical service.

To the fullest extent permitted by law, Wilde Spire Integrative Coaching Solutions shall not be liable for any decisions, actions, or outcomes resulting from a client’s interpretation or implementation of coaching discussions, educational materials, or recommendations. Coaching is intended to support personal growth and is not a substitute for professional medical, psychological, legal, financial, or other licensed advice.

Non-Therapeutic Relationship Disclosure 

Wilde Spire Integrative Coaching Solutions does not claim to, nor will it, act in the role of a licensed therapist, psychologist, psychiatrist, physician, social worker, or other healthcare provider while providing coaching services. Coaching does not involve diagnosing mental health conditions, treating psychological disorders, or providing medical advice. Clients experiencing significant mental health concerns, trauma-related symptoms, addiction, suicidal ideation, or psychiatric instability should seek assistance from an appropriately licensed professional.

To the fullest extent permitted by law, Wilde Spire Integrative Coaching Solutions shall not be liable for any consequences arising from untreated or improperly managed medical, psychiatric, or psychological conditions. Clients are responsible for obtaining appropriate care from licensed professionals when coaching falls outside its intended scope.

Client Responsibility Disclosure 

Clients remain fully responsible for their own decisions, behaviors, actions, relationships, interpretations, and outcomes throughout the coaching process. Coaching is collaborative in nature and does not involve directing, controlling, or making decisions on behalf of the client. No guarantees, promises, or warranties regarding specific outcomes or personal transformation are made.

To the fullest extent permitted by law, Wilde Spire Integrative Coaching Solutions shall not be liable for the results of decisions, actions, relationships, financial choices, career changes, or personal outcomes made by the client during or after the coaching relationship. Clients acknowledge that they retain sole responsibility for their choices and their consequences.  

Confidentiality & Limitations Disclosure 

Information shared during coaching sessions will be treated respectfully and privately to the fullest extent reasonably possible. However, coaching relationships may not carry the same legal confidentiality protections as licensed therapeutic relationships. Confidentiality may be limited in circumstances involving: 

● Threats of harm to self or others 

● Suspected abuse or neglect involving a child, elder, or vulnerable individual 

● Court orders, subpoenas, or legal obligations 

● Situations requiring disclosure for safety or legal compliance Administrative records may also be maintained for scheduling, documentation, and operational purposes. 

To the fullest extent permitted by law, Wilde Spire Integrative Coaching Solutions shall not be liable for disclosures required by law or reasonably necessary to protect the safety of the client or others. Wilde Spire Integrative Coaching Solutions is also not responsible for unauthorized disclosure resulting from circumstances beyond reasonable control, including technological failures, cyberattacks, or actions of third parties despite reasonable safeguards. 

Crisis & Emergency Disclosure 

Wilde Spire Integrative Coaching Solutions does not provide emergency services or on-demand crisis response. 

Coaching services are not appropriate for crisis intervention, psychiatric emergencies, or urgent mental health situations. Clients experiencing severe emotional distress, suicidal thoughts, thoughts of harming others, or psychological emergencies should contact 911, a licensed mental health provider, or an emergency/crisis resource immediately. 

To the fullest extent permitted by law, Wilde Spire Integrative Coaching Solutions shall not be liable for damages arising from a client’s failure to seek emergency medical, psychiatric, or crisis services when appropriate. Coaching is not an emergency service and should never be relied upon in place of immediate crisis intervention. 

      Scheduling Help

I didn’t receive a confirmation email.

• Check your spam or junk folder.

• Verify the email address entered during booking.

• Contact Wilde Spire Integrative Coaching Solutions at lin@wildespirelifecoaching.com if you still cannot locate your confirmation.

I scheduled an appointment but forgot to pay my deposit.

• Be sure you click on the link, on the top-left side of scheduling form:

• Deposits must be received within 24 hours of scheduling, or the appointment will be cancelled.

• If your appointment was cancelled, simply choose another available appointment and submit your deposit.

• Contact Wilde Spire Integrative Coaching Solutions at lin@wildespirelifecoaching.com if the issue continues.

Can I reschedule?

Yes.

 Appointments may be rescheduled with at least 48 hours’ notice.

My payment didn’t go through.

• Verify your card information.

• Try another payment method.

• Contact Wilde Spire Integrative Coaching Solutions at lin@wildespirelifecoaching.com if the issue continues.

I accidentally booked the wrong time.

• Contact Wilde Spire Integrative Coaching Solutions at lin@wildespirelifecoaching.com if the issue continues.

      General Limitation of Liability

By voluntarily participating in coaching services, clients acknowledge that personal growth often involves discussing difficult experiences, challenging long-held beliefs, and making significant personal decisions. Clients understand that coaching may at times involve temporary emotional discomfort and voluntarily accept responsibility for their participation in the coaching process.

To the fullest extent permitted by applicable law, Wilde Spire Integrative Coaching Solutions, its owner, employees, contractors, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from participation in coaching services. Any liability, if established, shall be limited to the amount of fees paid by the client for the specific coaching services giving rise to the claim.

Wilde Spire Integrative Coaching Solutions shall not be responsible for delays or inability to provide services resulting from events beyond reasonable control, including natural disasters, utility outages, internet failures, acts of government, or other unforeseen events. 

These disclosures, together with any signed coaching agreement, constitute the understanding between the parties regarding coaching services and supersede prior discussions or representations relating to those services. 

If any provision of these disclosures is determined to be unenforceable, the remaining provisions shall remain in full force and effect.